General Terms and Conditions (T&C)
§ 1 Subject Matter
The provider offers a Software-as-a-Service solution for managing, monitoring and securing self-hosted n8n instances ("Controla").
The provider does not provide n8n instances, does not host them and does not provide automation or workflow execution services.
n8n is an independent product of n8n GmbH. There is no corporate connection between the provider and n8n GmbH.
§ 2 Scope of Services
The specific scope of services results from the plan ("service level") booked at the time of contract conclusion in its respective valid version.
The provider is entitled to assign new functions exclusively to higher or new plan levels.
There is no entitlement to the provision of newly developed functions within the existing service level.
§ 3 Remuneration and Price Commitment
The agreed price applies to the respective booked service level.
Existing customers retain the agreed price for their current service level as long as it continues unchanged.
When switching to another service level, the price published at the time of the switch applies.
All prices are inclusive of statutory VAT unless otherwise stated. Payment is made by credit card, PayPal or other offered payment methods. Payment is due immediately upon conclusion of the contract.
§ 4 Price Changes
Price changes only affect newly concluded contracts or plan changes.
There will be no automatic price increase within the booked service level.
§ 5 Introductory Offers
Introductory or founding offers are valid for a limited time for the period specified in the offer.
A discount granted as part of a founding offer remains in place if the service level remains unchanged, but does not establish any entitlement to future price reductions when changing plans.
§ 6 Software Development
The provider is entitled to further develop, adapt or make technical changes to the software, provided that the contractually owed core functions of the booked service level are not significantly impaired.
§ 7 Availability
Unless expressly agreed, the provider does not owe any specific minimum availability or response time.
The software serves to support the operation of self-hosted n8n instances and does not replace the customer's own monitoring or backup measures.
§ 8 Liability
The provider has unlimited liability for intent and gross negligence. For slight negligence, the provider is only liable for breach of essential contractual obligations (cardinal obligations). In this case, liability is limited to the contract-typical, foreseeable damage.
The provider is not liable for failures, malfunctions or data loss of the n8n instances operated by the customer, unless these were directly caused by intentional or grossly negligent conduct of the provider.
§ 9 Contract Duration and Termination
The presentation of products on the website does not constitute a legally binding offer, but an invitation to order. By clicking the order button, the customer submits a binding order. The purchase contract is concluded when the provider accepts the order by sending an order confirmation by email immediately after receipt of the order.
The contract is concluded for an indefinite period and can be terminated by either party with a notice period of 30 days to the end of the month, unless otherwise agreed.
The right to extraordinary termination for good cause remains unaffected.
§ 10 Data Sovereignty
The customer always remains the owner of their data.
The provider processes data exclusively for the purpose of contract fulfillment.
§ 11 Scope of Application
The business relationship between the provider and the customer is exclusively governed by the above General Terms and Conditions in the version valid at the time of the order. Deviating conditions of the customer are not recognized unless the provider expressly agrees to their validity in writing.
§ 12 Final Provisions
Contracts between the provider and customers are governed by the law of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's registered office.